Ordered some dog treats. When they didn't arrive I contacted buyallmeans. They abruptly told me the item had been delivered.I reminded them that it had not. They went on to say it had been delivered by the courier company and "left in porch". I repiied, attaching a photo of my house, showing I clearly do not have a porch . Someone was lying! They said they'd send out a replacement within 3-5 days, never arrived. Refund requested, together with contact details for CEO. Amazon provided a refund but I'm still waiting for CEO details and an apology for the non existent customer service. I've summarised this scenario to prevent boredom setting in. In a nutshell,I WOULDNT USE BUYALLMEANS IF MY LIFE DEPENDED ON IT!