Yes, you have a very happy customer here. If there was a sixth star available for excellent service, I would have checked that box. The website was easy to navigate, shows the products up well, there is very good tracking, and delivery from Scotland to Melbourne, Australia took less than a week. The tankard I ordered was well packaged and beautifully boxed. The tankard itself is really lovely, has been well crafted and it certainly shows in the workmanship, that it is indeed a quality product. I would not hesitate to highly recommend your products/service to friends and family. A big thank you to all of you. The tankard be a valued item in our home for many years to come. Kind regards, Maggie.