The service could not have been more professional with a personal touch. The whole team are approachable and happy to ensure that anything you want for your bespoke tankard is done - to the highest standard. I cannot recommend this company more highly. The quality of their tankards are excellent, the engraving is brilliant .... I am running out of superlative adjectives. I came across them on an internet search engine. I knew nothing about them - I do now and will be using them again. RECOMMENDED. REASONABLE PRICE, EXCELLENT SERVICE, QUALITY PRODUCT. VERY HAPPY.