The service was second to none. I had an issue choosing the font for the engraving so used the live chat function and was helped very quickly and efficiently. They made every effort to dispatch my order on the same day and it arrived so fast - within a couple of days! And the item is beautiful, the engraving is spot on and it was all well packaged. I would definitely recommend them and use them again without shopping round. Thank you to this fantastic company. The recipient of the gift, our little boy's Godfather, was so bowled over with it and it arrived in time for him to take back to Singapore where he lives xxx