It appeared that the Bosch washing machine that we selected and ordered was unfortunately no longer available, Buywise apologised and offered an alternative at the same price, which before we accepted, checked other suppliers prices and were unable to better it. It seems also that the machine has a better spec than our first choice and although we have only been using it a week are up to now delighted with it. Delivery was as promised, and arrived within the advised time slot, so can only say, an altogether pleasant transaction throughout, This is our first Bosch machine so it will be sometime before we could really comment on the machine itself and its reliability, but soundings in the forums by other users are favourable. Thank you Buywise.