The merging process was actually straightforward. I had to register a new account at c-cex.us.com, then go through a few steps to link my old c-cex.com account. I provided some basic details like my old username, email address, and wallet balances (if remembered). The platform had clear instructions, and there were FAQs to help along the way. I received a response from their support team within a few days. They confirmed my old account, and then asked me to complete KYC (Know Your Customer) verification. This step involved uploading my government ID, a selfie, and a proof of address. Again, I was cautious, but the platform had improved transparency and secure upload options. The KYC process took about 3–4 business days to complete.