Mrs Douglas
Very very poor attitude and standards. We bought a property at Parklands in Aberdeen (Managing Director Mike Naysmith). Private road, footpath were left in poor condition. Residents hired a surveyor. Please see below a just few points from the survey (to mention all points I have to write a book) and my comments: The tarmac roadways are poorly finished. The bitumen joining is incomplete in places. After the development was completed, kerbs at the DISABLED parking space were already broken and uneven. In my view it called "TRIP HAZARD". The tarmac poorly finished at the edges, around drains and at joins. The tactile paving at the end of the paths was so badly installed it is already crumbling. The path installed between the front door and the bin store and disabled parking spaces is uneven and has slopes in two directions. It makes the path difficult for people with mobility problems and dangerous in slippery conditions. I don't think CALA cares, that is my view but again I am not a builder. The path stops before the door entry system which means people in wheelchairs cannot reach the doorbells. This problem is so serious it would probably FAIL an accessibility test for buildings regulations. That what it says in the report. The surface does not slope towards the drain enough and it is uneven. So when it rains water does not flow away and lies in puddles on the surface and slabs are already cracked. Installation of gutters and down-pipes were poorly installed. The elbow joints are UPSIDE DOWN and backwards, and joints in the pipes are only held in place by mastic. A leaf guard on the roof didn't install and the downpipes have clogged with debris. There are any gutters etc for the bike stores and these flood when it rains. All of these issues have been raised with CALA previously. Customer Service Manager Stuart Moggach was at AGM with Parklands residents in January 2020. He heard about the issues from the residents. CALA Homes in Aberdeen acknowledge the surveyor report but has refused to fix the problems with the development.
2 years ago
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CALA Homes has a 1.6 average rating from 33 reviews

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