Horrible experience with them, especially dealing with Belinda Taylor, she often sent threatened emails to us, and was not able to lay down the procedures of how things should be brought forward in the transaction but often threaten to proceed with things. We were first time buying a brand new house, obviously we wouldn't know the procedures, but this is what she wrote "Cala homes will regrettably be remarketing this home". In her email it was the first time we were told we need to do survey, and she threatens with the statement of backing out on us . Unbelievably poor manners of Cala Homes staff, I was reluctant to email her, she was recently put to handle our case and started all her nonsense. Appalling service, who couldn't simply converse what is needed to be done. I guess this is how majority of the buyers experienced from them.