Excellent service all round. When our awning decided to take off while away in France, I contacted Camping Equipment Shop about getting a new one. They responded almost immediately saying they had what i wanted in stock. When I got home I ordered one online, it arrived within 2 days, half an hour later, I had it fitted to the van. Camping Equipment had the best prices for my awning ( an Omnistor 6200), it was delivered free of charge and all e mails were answered courteously and promptly. I will definitely buy from them again, they easily deserve the 5 stars....and more.