I decided to ignore prior poor reviews as I assumed they were exceptions to the rule. What a mistake. Having ordered and paid for a phone case, a week had gone by without receiving any information regarding dispatch of the case. I emailed their customer service only to find out that the order that I had paid for and was waiting on had been out of stock the whole time. Having taken payment for a case they knew was out of stock, they offered me a completely different case instead which i didn't want. I repeatedly requested a refund and after 2 weeks of emails being ignored I have been forced to file a transaction dispute with the bank to get my money back. Despicable customer service. Avoid this company at all costs.