Last year I was advised by a member of your staff to go on-line to review car insurance.
This year I did this and eventually I took out insurance starting on Nov. 10th. I then
received a quotation for renewal for about £80 more than I was to pay by going on-line.
This seemed to me that had I not contacted you in the first place I would have been
penalized for staying loyal.
I was subsequently dealt with as though I was unknown to you,despite your company
being in possession of all my details.
9 years ago
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