Up until this time I have been very happy with your service but I feel let down now. I renewed my insurance with you on Thursday while my car was being MOTed and found out afterwards that it wasn't worth repairing. I managed to get another car, and was under the impression that the premium would be about the same, so was very disappointed on having to pay an extra £100! This has seriously affected my Christmas. I had been recommending your insurance to my friends, and via my Facebook page I have access to about 2,000 people who I can directly influence, but now I don't feel like I can recommend you any more, and will certainly be looking around next year for potentially another service. Dr. Steve Cousins