Hi,
Those guys came out of nowhere, some 6 months through my Car Insurance, claiming that my car details are incorrect, that it was showing Manual rather than Automatic. Obviously, I got back to me saying that the information was supposedly retrieved from the DVLA database and that it cannot be incorrect unless they messed with it. They claimed it was Confused.com fault and insisted on me paying the extra charge. No way they would try to solve the problem which happened between them and between Confused.com, no way they would try to show any good will, no way they try to take any action to keep the customer and make them happy.
One of the most disgusting I've ever experienced!
9 years ago
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