My cover note from previous company stated 9 yrs no claims bonus, but your company would not accept this and saying it is not proof of no claims, therefore I had to keep ringing the last company and keep ringing you back till the no claims bonus was proven to be right,also all the paperwork was emailed over to yourselves, but this was still wrong I was told. In the end someone saw sense and rang my previous company to get this comfered. I couldn't use my car to go to work as was not insured, so as a named driver on my partner's policy I was allowed to use her car as to get to work, without this I wouldn't have been able to get to work only by taxi ,because early start. I was very disappointed with the way myself and my girlfriend was given the run around because of the way you do your business