Everything was fine. However after I'd taken out the policy, they rang me up using the excuse of letting me know I could submit my NCB online (which I had already done). However in reality it was a sales call where they attempted to upsell me on all sorts of stuff. What the f*** is it about these companies that makes them think they have a right to waste your time just because you've used them for a common everyday transaction. I would also note that EVERYTHING they tried to upsell me on was something I had already declined during the process of taking out the policy. So not only were they wasting my time, but also insulting my intelligence by second-guessing my decisions.