I sold my land in January of 2021 i have on 5 occasions called to close my account, on each occasion i have been advised it will be done and the refund will be forwarded to me we are now in july 2021 still no refund and still receiving e mails requesting i submit my metre readings they are almost impossible to get hold of and when i do and they see the issues on the account they hang up !!!!! disgusting customer services bar 1 person who still failed to close my account my next step is the ombudsman
3 years ago
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