Completely incompetent and disorganised I never registered with them and switched to another water provider after deregulation as I have had lots of negetive feedback . My only hope now is that they are investigated by Ofwat and are fined for there scrupulous handling of customers. Forget trying to contact them by phone as the option menu keeps on repeating itself and no one answers the phone. You have been warned AVOID AVIOD AVOID.
3 years ago
Castle Water has a
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