I had the misfortune to have inherited Castle Water as my new water provider. I am appalled at the nasty, threatening letters that they send out which have no basis in fact and decided to change companies. I am now with Everflow but unfortunately because of Castle Water's policy of billing in advance I have a large credit on one account and a small debit on another farm account. Of course they have ignored the large credit owed to me but I have just had one of their nasty letters threatening me with debt collectors. Don't know what to do. It almost makes one lose the will to live.