The worst company I have to deal with in my business, they took over from affinity water and my bills doubled ,they charged me for water when my business was closed for 33weeks due to covid lock down ,I wasn't using any water idiots . Was told it would get sorted but then there dept recovering company sent me threatening letters . Recently my bill increased by £250 over a weekend after being told once again that there would be no more charges whilst they investigate the complaint and the bill would be put on hold till January, then surprise surprise another letter today to pay the bill. About time this sxxt show of a company gets investigated, MINUS 10☆ would be my real rating if I could.