Coercive, unethical and threatening - Company has overcharged us and is refusing to refund. We are now in month 4 of Castle Water 'escalating' the issue, but never resolving it. In the meantime they are chasing £19 of unpaid bills & are threatening 'further action'. This is a company that deliberately has set out its customer service processes in order to coerce and never act.
8 months ago
Castle Water has a
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