Avoid Cartomy.com – possibly fake shoes, bad return policy
I ordered ASICS Magic Speed 3 shoes from Cartomy.com, but the experience was disappointing and feels like a scam.
* The shoes arrived with a **strong, toxic chemical smell**, unlike any legit pair I've ever had.
* Although labeled as size 44, they fit **smaller than my usual size 42** – more like a 41 in reality.
* I followed their **own size chart** exactly, so I didn’t do anything wrong when choosing.
* After comparing them to a real pair of ASICS in a store, I noticed clear differences in **shape, structure, and feel** – these are not genuine.
* When I asked for a refund, they told me to **ship the shoes to a private person in Greece**, not a company warehouse. Return shipping from Sweden would cost **30€ – about 30% of what I paid.**
* No secure return process, no guarantee of refund, and their "Grade A" explanation was **not mentioned anywhere on their website before purchase.**
I submitted a dispute through my bank to get my money back. I’d highly recommend others **avoid Cartomy.com** and not risk wasting money on low-quality or possibly counterfeit products.
2 months ago
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