What a fantastic buying experience! Not only am I very happy with my coveted RM ladies boots at a generously reduced price but also and very importantly the advice I was given on the phone prior to me purchasing them... Your staff took the time to reassure me regarding taking a chance on the size- to which worked to my advantage! Your staff are a credit to you- they demonstrated a friendly and above all a professional approach from start to the end of my transaction... Well done and keep up the excellent work! Cavells Management- You should be very proud of your staff! Regards Mrs Sonya Hogg