Purchased a pair of boots via the website but was disappointed with the finish of them when they arrived and the box lid was bashed in also. Did not meet my expectations in terms of quality or condition and feel that it is unfair that I have now got to pay to return them to Cavells. Have emailed the company twice requesting a pre-paid returns label or the option of them exchanging them for a pair in pristine condition but have heard nothing. Will be returning them and won't be bothering to order from them again.
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