Ordering and receiving the parcel was easy. Unfortunately someone at Cavells thought it a good idea to fold (!) the leather belt I ordered and put it in a plastic bag which offers no protection from delivery people topping it with parcels. The belt has now two very visible folds in it. As the silver leather has some texture I can get away with it and decided not to return the item. But I would not recommend ordering luxury leather belts here. Dear Cavells belts need to be rolled to be kept in pristine condition and I would definately put them in a box instead of plastic sack.