Dreadful experience - advertised on google as a same day inspection but took 2 days to do inspection and then another 3 to get the report. Had to chase for updates on when inspection was being performed (i informed them this was important due to it being an ebay auction sale) and then had to chase for the report. Now tried calling and seems to be a problem with their phone system. The report did not also provide a vehicle valuation as claimed on the website and no commentary on any of the advisories. This service is a complete calamity and complete waste of money - should have gone with the AA. I recommend you do the same! :-(