Car check itself was fine, but paid by PayPal with multiple cards, and because the first failed (I used the wrong card) I had to check out a second time - although the website had changed all the product back from a single vehicle check to a 3 vehicle check at £10 more. I contacted Cazana for support - no reply - so I opened a PayPal dispute, no reply, fortunately PayPal refunded me the difference. Ultimately I got what I paid for after disputing through PayPal. It's a shame as otherwise site is well presented, the vehicle check I bought was good value and continues to be updated since I purchased the vehicle.