Customer service appalling. Unlikely to order from this Co. Again. Placed order for a birthday present on a Friday - (paid extra for delivery within 1-3days ) expected not later than the next Wednesday.
By the Tuesday I checked status on my account - order still not dispatched.
So sent an email chasing - no response received not even an acknowledgement. On the Wednesday, latest expected day for delivery logged onto my account again to check status - to my suprise order had been cancelled. No notification or anything. Rang CS, informed item was now not available. Still no notification direct to me!!! Shocking service.
2 years ago
Celtic & Co has a
2.3
average rating
from
34
reviews