I wrote and asked there's clowns for a recommendation replacement fork for my bike, they advise a RockShox unit they have in stock will fit if the steerer tube diameter is 1 1/8, which it was. I order and receive a fork in box which I take to my Local shop to get adjusted to the original forks length. I pick the fork up and get it home to find they have falsley advertised it as a disc compatible fork when in fact it has no disc mounts at all. I check my order and their website and find the one advertised is NOT what they sent me, I've taken screen captures of their site for proof. I write back to them, provide details, pics and information regarding the fork and then wait all weekend for this response. Hi Daniel, Thanks for your email, I am sorry to hear of the problem with your recent order. I can see that the forks you have received do not have the disc brake mounts you need to fit your calipers and rotors which is an error on our part. I have asked our warehouse staff to check the remaining stock on these forks to ensure this does not happen again. I have checked on our policy about returning used goods or goods they have had alterations made and unfortunately as the forks have been cut we cannot accept them back for a refund or an exchange. I am happy to offer some compensation for the issue but as we cannot resell the fork or return them to stock we cannot offer a refund or an exchange. The most I can offer you is a gift voucher to the value of $100 as an apology for the issue. Please let me know how you would like to proceed. Thanks, Robena I paid over $240 for forks they now offer me $100 for, what a joke chain reaction cycles is. Now to make sure I can get this information out to as much of the cycling community as I can both here in Australia and overseas, I hate these kind of scammers! Meanwhile I wait for my bank to process a charge back for item being "significantly different to description" for the FULL amount! Chain reaction you're not getting away with this one.