My initial home installation would not work with my new car so I tried through their website to get an upgrade (Nov 2020). This took weeks of back and forth by email. This cost me £500 to upgrade something only 3 years old and the installation date given was the 4/1/2021 between 12 and 3 pm. They didn't turn up, I then got an email cancelling the visit. No consultation!! I was then given a new date over three weeks away 22/1/2021. Again I was not consulted if I could even be available that day.
4 years ago
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