Awful customer service. Mercedes referred me to them for a home charger - After the ridiculous amount of pictures I've had to take for them, get an electrician in to put an extra switch on the fuse box, I'm now being ask for pictures of my gas and water earthing. It seems like it's any excuse to delay sending an engineer it to fit the box. Mercedes have told me to raise it to a manager at BP - I tried and was passed around the same people for 25 minutes without actually speaking with a manager!
4 years ago
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