It is a real shame that we're not able to put a zero-star review. We've been waiting since the start of December. We submitted the relevant pictures, got told we'd be contacted with an installation date. We contacted the company on numerous occasions for updates, got asked for more pictures, and again no success. We've now got the lease company involved, and suddenly received an email, again saying that we'll be contacted with an install date. The challenge is that maybe the company really doesn't care, because they have so many positive reviews, they don't mind a few negative ones. Which is totally the wrong attitude. Maybe what needs to happen is for there to be some regulator that can be approached and these customer delays and complaints properly investigated. Anyway, if you're looking to get a charger installed then unless you've got a confirmed installation date, be very careful.