I was experiencing real problems using a charging unit and with my account, having topped up £20 which didn’t appear and the contactless unit not working I called in and spoke with Iqbal. He was extremely friendly, knowledgable, and very helpful to resolve my issue! He worked very quickly to get me charging - and after 30 mins of me fiddling around myself trying to get it to work it was a real pleasure speaking with someone who could help! Iqbal is a real treasure to the BP Chargemaster team and I now have absolutely no hesitation using these points again!
4 years ago
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