Service from Chargemaster is beyond appalling. Why oh why are people still using them? I ordered my installation in October 2020. It is now 22.2.21 and I STILL don’t even have an installation date. My car arrives 1.3.21. You would have thought 5 MONTHS was sufficient notice to install a charging point, but apparently not. They constantly fob you off. Ignore emails and phone calls. Cancel your order without reason and add costs that weren’t agreed. Absolutely appalling. DO NOT USE IF YOU HAVE ANY CHOICE. I paid a fixed price for the installation of my unit for my new Mini. Turns out, a fixed price is only a fixed price if certain conditions that they do not tell you about in advance are met. I am now expected to pay an extra £150, or 25%, to install an isolation switch. Why on earth wasn’t the ON-OFF switch included in a fixed price???!!! Beyond belief.