Terrible process. I felt like I needed to be a qualified electrician to understand the initial process. Then my application was duplicated for no apparent reason which complicated everything. Then I thought everything was done and was waiting for an instillation date, phoned up to chase and was told I needed to do something else which no one had told me about. Then they told me I had to wait ANOTHER two weeks to even be called to get a fitting date. Please please BP Pulse, sort out you processes and your service
4 years ago
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