I had the opportunity to receive a free charger with my new Smart car and so I chose an untethered one. First BP Chargemaster tried to upsell an isolating switch to me at an exorbitant price of £150, and then they insisted that their charger is (dangerously) installed with no RCD protection to a vacant socket. Normally, this would have required an expensive extra consumer unit, so more unnecessary upselling. However, I held out and insisted that they install to a blank space protected by a Type B RCD, and after much debate they relented. The install went OK and after they had finished, I added back in my Tesla charger via a changeover switch. I asked for a copy of the manual that covers the use of the switch, but the BP Pulse needed supervisor approval to send me the manual (not received yet). **ANGRY** I first tried to charge the Tesla, but it only charged at 16A making me pay for peak rate power rather than E7 power as the charging time over-ran. The charging never got recorded on my account on the BP App either. There is a switch hidden in their connection box. so I switched it to 32A charging and wired the switch so it could be operated from outside the box, see photo. Then tonight, I connected the charger to my Smart car with charging delayed until 2am, but no, even though the schedule is set on the App, it started charging straight away, so I disconnected the fast charger and connected the Granny charger that is connected to my E7 supply. So, I have a charger that does not work properly, an App for it that just does not work at all, and a company called BP Chargemaster who are absolutely hopeless. One star is one star too many! BP Order number is 12862 if they want to reach out to me, but I have no expectation. I cannot recommend this company at all, best avoided.