Terrible customer service - tried to top up balance, funds did not appear on online account but money was transacted. contacted customer service who were rude and not helpful. They can see the correct balance and they were surprised that I couldn’t. Was told nothing more they can do other than registering a tackiest for someone else to look into it. Apparently that is too much hassle for the individual I spoke with because they just hung upon me.
4 years ago
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