Possibly the worst decision I’ve made allowing BP Pulse to install a home charger on my house I now have a box inside that buzzes so loudly you can hear it in other parts of the house as well as having an ugly black cable and huge white box stuck next to the entrance of my home. Then it turns out that there was another option to have the box somewhere else but the installers are instructed to do the cheapest option and he would not even allow me to pay him to carry out the work differently I have contacted your shocking customer service to ask where I should send the box back too but in true BPB style they have ignored me