So this has to have been the most stressful experience I have ever had, the initial taking of pictures and sending in forms was a nightmare, contact with the office was awful and only ever once got anyone who had a clue about what they were supposed to be doing, why state on the emails they send if you have any queries please ring customer services, complete joke always said no idea and blamed some one else, it’s a good job I was not fully reliant on a full electric car and had to try and charge with a 13 amp plug lead. The engineers however were very good polite and neat and tidy cant fault them, arrived on time when expected