Absolutely appalling customer service. Long waits on the phone, promises to get back in touch never kept requiring more time on hold to chase. Sub contractor completely useless with equally bad service. Unit failed on the second day, installer refuses to come back to site and says it’s for me to resolve with UK Power Networks who understandably want some form of formal diagnosis from the installer. Avoid this shower at all costs, pay someone professional to get a proper job done.
3 years ago
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