I booked the installation for February. After many lengthy phone conversations where I was placed on hold for 20 minute stretches, I finally got an installation date in the middle of May. I then got a phone call moving it to the end of May… then June. I have finally had the charger installed in the middle of July. That was 5 months of having to charge my car through the kitchen window and not being able to get past the cable in my wheelchair. The charge point appears to work well but I haven’t had any luck scheduling a charge via the app. I wish I’d chosen PodPoint or Ohme instead.