Worst experience I have had for decades, 4 month delay, shockingly, disinterested Customer Service. Company clearly not set up for growth in EV charging demand which seems like a fairly obvious trend to have predicted. I don't know if this is an Industry issue but I'd certainly advise checking performance of competitors before choosing BP Pulse. As a footnote, even after waiting 4 months, the wrong charger was fitted and even then the cabling ended up being twisted behind the incoming supply conduit. I'm amazed the review score is so high, maybe people too tired to leave reviews. My observations on Twitter and other forums paint a different picture.