Terrible from the start. They asked UK power to increase my input which wasn't necessary. Then sent them a request to unloop my connection, again not required. Was then told I needed a double isolate switch fitted which I did. These are expensive to do around £150. Sent them proof, two weeks later received an email asking for proof which they had actually received. Installer came out and tokd me I didn't actually need the switch. As a motability customer I found the whole experience stressful with me chasing up all the time.
3 years ago
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