My experience was similar to Angela's (posted 1 week ago) - bp pulse's customer service communication was woeful:-
My application started 07/02/2021; after numerous emails & telephone calls by myself to expedite the installation of the home charger it was finally completed 23/08/2021 (the bp home charge guidance video for Lookers Mercedes implied 3 to 8 weeks for the application/installation process - NOT OVER 6 MONTHS!!). Nb. My car was registered March 2021.
The one positive from this experience was the JDS Electrical electrician, Ben, so 5 stars for him!!
3 years ago
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