Installation of my homecharge unit went well. Now, after 18 months, the unit has stopped communicating with the outside world, doesn't update my charge history and won't accept a charging schedule. This means I can't achieve the savings from my new Octopus GO nighttime tariff. BP Pulse have been absolutely woeful. Always takes 20 to 30 minutes to answer the phone, and 11 days later I still have no fix and no news of when they will address the problem. BP Pulse are absolutely abysmal.
3 years ago
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