I called in at 8am, it was pouring down and was so frustrated that I had 0 miles on my vehicle, and the agent Esther was constantly talking to me in such a calm professional tone, reassuring that she will get the unit working for me definetely as she has magic hands. She restarted the machine 4 times but in the end managed to get it charging for me. I'm sending my virtual hugs to her helping me overcome on my anxiety, fantastic job, thanks alot
3 years ago
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