Mehreen Khalid was the person I spoke to today, she was very helpful and polite and I have no complaint with her service at all.
However after paying £7.85 to be a Polar Plus member since 2018 the first time I wanted to use my card it did not work. I was told that there had been a problem for the last few days. However the machine worked when using my debit card, no problem reading that.
This wasn’t a isolated case it happened on both of my away from home charges.
I feel I should be refunded all the monthly subscriptions I have paid.
3 years ago
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