I had a motorway journey today with my 3 year old and range was getting lower and lower and the dreaded range anxiety kicked in. I found charge post and it didn’t work so call the number on the charge post. I was surprised to get someone on the phone so quickly and she (Vivian) directed me to the nearest charge post and waited whilst I got there, she then activated the charge post for me (I didn’t have my card my bag was stolen in london last week) and I got to charge sufficiently enough for my journey. Thanks so much Vivian you’re a hero! Also the call centre is open 24 hours if you get stuck just call they will assist as much as possible.