My car failed to charge on 31st July. I noticed that I had been charged 2 fees. 1 for £1.50 and 1 for £15. These were showing as pending in my account. I phoned the number on the unit and was advised that BP would not confirm these payments as the unit showed I had not charged my car. The charges were processed by BP the next day and I have been trying to get my money refunded ever since. They are terrible to deal with and I will not use them again
2 years ago
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