I find it impossible to believe these 5 Star Reviews are genuine! I have an 8 month old BP Pulse Home Charger for my Kia EV and the charger has been faulty for almost 3 months despite repeated phone calls to their Customer Service Department! Each time the promises to send an engineer but nobody ever comes! The charger is only 8 months old but we have finally had to give up with BP Pulse and have a different/replacement one fitted by a reputable Company! Don't make the same mistake that I did... Don't go to this Company because there Customer Service is non-existent.