After having the installation booked for three weeks the engineer turned up without the charger unit. Phoning the Chargemaster team I was told that they would be able to reschedule for the next week leaving me without a charger for my car.
After I sent a sensibly worded email to senior management they came through and managed to install a charger later that day.
The engineer was polite, knowledgable and left a professional installation.
7 years ago
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